PRIVACY POLICY

This Privacy Policy describes how Bodies By Ryan (“we,” “us,” or “our”) collects, uses, and manages your personal information. We are committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Information We Collect

To provide you with the best fitness experience, we may collect the following types of information:

  • Contact Details: Your name, address, email address, and phone number.

  • Payment Information: Credit card or bank account details for membership billing.

  • Health and Fitness Data: Medical history, physical health goals, and injury information (to ensure your safety during training).

  • Usage Data: Details of your gym visits, class bookings, and website interactions.

2. How We Collect Information

We collect personal information directly from you when you:

  • Sign up for a membership or trial.

  • Complete a health screening or pre-exercise questionnaire.

  • Use our website, booking app, or social media pages.

  • Communicate with us via email or phone.

3. Purpose of Collection

We use your information to:

  • Manage your membership and process payments.

  • Provide personalized training and health advice.

  • Communicate updates, gym news, or promotional offers (you can opt out at any time).

  • Ensure a safe environment by monitoring facility access.

4. Disclosure of Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Such as payment processors (e.g., Ezidebit) or member management software.

  • Legal Requirements: If required by law or to protect the safety of our members and staff.

  • Professional Advisors: Such as insurers or legal counsel, if necessary.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or disclosure. This includes secure physical storage of forms and encrypted digital systems for sensitive payment and health data.

6. Accessing and Correcting Your Information

You have the right to access the personal information we hold about you. If you believe any information we hold is inaccurate or out of date, please contact us at [Insert Email Address], and we will promptly correct it.

7. Complaints

If you have a concern about how we handle your privacy, please reach out to our Privacy Officer. We aim to resolve all complaints within 30 days. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Last Updated: May 12, 2026
Contact Us: admin@bodiesbyryan.com.au